Exceptional Customer Service

Policywave was established by a director with over 20 years' experience within the niche insurance arena. Our aim is to deliver insurance solutions to our clients, some of which cannot be found elsewhere in the UK, while providing exceptional customer service and clarity on all our products.

We don't boast about the policies we sell, who to, or how big we are. We're passionate about the job we do, making sure every client and company is treated as an individual. As an independent broker, we know we need to be different and stand out from aggregator sites.

We give all our callers the ability to leave a message at any time of day, and we aim to respond to emails within 4 hours. This is in addition to our Accident Claims Management Service, a 24/7, 365-day service.

We search a vast number of insurers to access a wide range of personal and commercial insurance schemes. Despite these relationships, we remain small enough to offer a personal touch, and some of our policies are unique to Policywave.